Contacting Us

Sign in

For the fastest and easiest way to find information and manage your administrative needs, sign in to our secure provider Web site or register to start an account. From there you can:

• Verify a member’s eligibility and benefits.
• Submit and track claims.
• Submit and track predeterminations.
• Review patient utilization history.

Call Us

You can also use our automated phone system for network providers. Call 1-212-501-4444 (in NYC) or 1-800-624-2414 (outside NYC). Enter the patient’s member ID number when prompted. Also have handy your tax ID number filed with us, as well as the patient’s date of birth.

Note: For the fastest access to administrative information, including claims status, benefits and patient eligibility, sign in to our secure provider Web site or register to start an account.

Write Us

To submit written information about claims (such as requests for payment clarification, payment adjustment, check returns or consultant re-review), mail to:

EmblemHealth
Correspondence
PO Box 1701
New York, NY 10023