Customer Service

You can email customer service, review claims and benefits, order ID cards and more by logging in to myEmblemHealth. Members can register in just minutes. Forgot your ID or password? Reset it now.

Contact Customer Service by Phone

Make sure to have your ID card handy, as you will need your ID number.

More Contact Information

For submission of claims, mental health and substance abuse, pre-certification and more.

EmblemHealth Contacts

GHI Contacts

HIP Contacts

Frequently Asked Questions

Please review our FAQs, you'll find the answers to the questions we hear most often. Just select the appropriate plan and category.

EmblemHealth FAQs

GHI FAQs

HIP FAQs

Considering EmblemHealth?

If you're considering EmblemHealth insurance for your business or family, please contact our sales department.