• Contact us

    Looking to become a HIP member?

    For general questions about Child Health Plus, Family Health Plus or Medicaid Managed Care and to apply, call:

    1-888-447-2863, Monday through Friday, 8 am to 6 pm.

    Already a HIP member?

    If you are enrolled in a HIP Family Health Plus, Child Health Plus or Medicaid Managed Care plan, call Customer Service at:

    1-800-447-8255, Monday through Friday, 8 am to 6 pm.

  • Our mailing address is:
    HIP Health Plan of New York
    State Sponsored Products, 5th Floor
    55 Water Street
    New York, NY 10041-8190