Welcome City of New York Employees!

Sign in or register above for myEmblemHealth to check your claims, email customer service securely or order an ID card.

As a City of New York employee, non-Medicare eligible retiree or Medicare eligible retiree, the plans listed below are available to you and your family.

CNY Gold Testimonials 

EmblemHealth’s Reimagined HIP HMO Preferred Plan for City of New York Employees

EmblemHealth recognizes that you, a City of New York employee or retiree, are our unsung heroes, and you and your families deserve affordable health insurance that covers top doctors and hospitals, and gives you the service you deserve. Thank you for choosing EmblemHealth’s reimagined HIP HMO Preferred Plan.

Learn more about your plan summary, features and basics.


If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, confidential help is available 24/7. Seeking help is a sign of strength and resilience.

Using your health insurance to pay for services will never be a part of your employment record.

Your privacy is completely protected.

Call the National Suicide Prevention Lifeline:

The Lifeline offers 24-hour support if you are in a crisis.

Call EmblemHealth Beacon Line: 888-447-2526

Get confidential support if you are overwhelmed or having thoughts about self-harm.


Call the NYPD cop-to-cop mental health hotline (separate from the NYPD).

TelaDoc Banner


The City and its unions have partnered with EmblemHealth to offer Teladoc to City of New York GHI CBP, VIP Premier and VIP Rx Carve Out members.

It’s an easy, convenient way to access doctors for treatment of non-emergency conditions, including:

  • Cold and flu symptoms
  • Respiratory infections
  • Sinus problems
  • Allergies
  • Skin problems
  • Bronchitis

Teladoc is available 24 hours a day/7 days a week.

Why use Teladoc?

  • Board certified doctors with over 20 years of experience are ready to help you any time of day.
  • Wait time is less than 10 minutes.
  • If you need care now, are traveling out of town, or are considering going to the Emergency Room (ER) or Urgent Care for a non-emergency issue, Teladoc doctors can help right away.

How Much Does it Cost?


  • Your first visit is free. After that, Teladoc visits have a $10 copay.

VIP Premier

  • Effective January 1, 2019, all Teladoc visits have a $10 copay

How Do I Join?

Visit Teladoc.com/emblemhealth or call 800-835-2362 (800-Teladoc) (TTY: 711) to set up your account.
Once you register, you are just a call or click away from getting treatment.

FREE FLU SHOTS for City of New York Employees

Get the shot not the flu!

The City and its unions are partnering with EmblemHealth to offer free flu shots to City employees and their families. All employees, dependents, and pre-Medicare retirees eligible for New York City health benefits are covered to receive a flu vaccination at no-cost.

A flu shot is the best way to protect yourself, your community, and your loved ones from this highly contagious virus. Everyone aged 6 months and older should get the flu vaccine every year.

There are four convenient ways to get your vaccination, so don’t delay!

For more information, visit the WorkWell NYC website at nyc.gov/workwellnyc.

AdvantageCare Physicians

A long-term partner in wellness, AdvantageCare Physicians cares for our members in the New York metropolitan area.

Find out more

Duane Street Medical Office

Quality medical care has a convenient downtown address

ACPNY ExpressOur Duane St. location means there’s no need to leave downtown for quality healthcare. Whether you’re looking for primary or preventive care, on your way to, from or while at work, our downtown location gives City of New York employees convenient, flexible access to medical care and holistic health and wellness programs such as nutritional counseling and fitness classes. And, there’s even a full-service pharmacy on site.

To spend some quality time with us, visit 52 Duane St.

Important information about new benefit changes

Don’t Let Cancer Be the Last Word

The City and its unions have partnered with Best Doctors, an expert medical review service, to provide eligible employees and dependents covered under the EmblemHealth GHI CBP Plan a free medical review of their cancer diagnosis from world-renowned oncologists. The carefully selected Best Doctors experts will also gain insight from the artificial intelligence tools from IBM Watson Health. These tools provide comprehensive details on treatment options and can be used to match you to available clinical trials based on your unique case details. When there is no room for error, take advantage of your Best Doctors expert medical review benefit. The Best Doctors medical review program is provided directly by or through the City of New York and its unions. It is not underwritten, administered, or offered by EmblemHealth.

Learn More

Family Health InsuranceHIP HMO Preferred

Your HIP HMO Preferred plan continues to offer you $0 copayments for office visits when you choose a Preferred Primary Care Physician (PCP) provider from the Prime Network.

View more information and changes for HIP HMO Preferred plan.

OurPlans_SSP_PharmBene2_thumbOpioid Abuse Treatment

EmblemHealth will now cover you for medicines used to treat substance-use disorders. This includes medicines usually prescribed for opioid addiction and dependence. These medicines, along with counseling and behavioral therapies, can successfully treat these disorders and help with recovery.

View more information about your opioid abuse treatment benefits.

PillsLow Dose Generic Statins

Effective July 1, 2018, EmblemHealth will cover low to moderate dose generic statins for eligible members and non-Medicare eligible retirees ages 40-75 under your GHI CBP and HIP HMO plan in accordance with the Affordable Care Act.

Do You Have Questions? We've Got Answers

Health care today can be hard to navigate on your own. We’re here for you every step of the way — from selecting your plan to helping you get the medical care you need. If you have any questions about these plans, please call Customer Service at the number listed for the particular plan.

* Hospitalization coverage for GHI CBP and GHI Senior Care is underwritten and administered by Empire BlueCross BlueShield.