Member Materials

See items below for information.

Help your patients with asthma manage their condition by creating an asthma action plan together. Having an asthma action plan can help them to decide whether to call you or go to the emergency room during an attack.

The Emblem Behavioral Health Services Program offers mental health and substance abuse services to our members to help them better deal with life’s ups and downs.

Children and Family Treatment Support Services

Starting in 2019, Children and Family Treatment and Support Services (CTFSS) are available to all Medicaid-eligible children under the age of 21 who meet medical necessity criteria. CFTSS are new mental health and substance use services that give children/youth and their families the power to improve their health, well-being, and quality of life.

Managing a condition can be overwhelming. We are here to help you by offering eligible members access to education and support through our Care Management Programs. These programs complement your doctor’s care and help you better understand and manage your condition to meet your health goals.

As you may know, diabetes is an epidemic In New York City. More than half a million adults have it and another 200,000 don’t know they have it. Help us reduce the number of diabetes cases by testing your patients for it, prescribing a diet and exercise program and providing proper treatment.

If you suspect that a patient of yours is the victim of domestic abuse, let them know they are not alone and that help is available.

EmblemHealth Neighborhood Care — a unique approach to solving the challenges of health care — is open to ALL members of the community. Invite your patients to take a tour of one of our locations and then discuss their health care issues with our nurses, pharmacists and care navigators. They can also discuss referrals, learn more about preventive care and find out about treatment options for existing conditions. We can also help with ways to lower out-of-pocket costs, resolve billing issues, assist with joining health and wellness programs, and connect you to community support.

EmblemHealth Medicaid members may be eligible to get a free smartphone with data and minutes each month. With the new smartphone, members also get easy access to health care support from EmblemHealth. The SafeLink phone program provides a free smartphone with data, minutes, and messaging services. It is a Lifeline program which is a federal benefit that is supported in New York State by SafeLink Wireless.

The CDC’s Injury Center created the Stopping Elderly Accidents, Death and Injury (STEADI) Toolkit, a free resource guide to assist health care providers with the tools they need to assess/address their patients’ fall risk. This guide also helps with fall prevention conversations with your patients. The STEADI Toolkit can be downloaded or ordered online.

Are you ready to start your journey to improved health and wellness? Our new tool, Health Journeys, helps you take small steps to improve your overall health or a specific health issue, like high blood pressure or diabetes. Health Journeys can help you reshape habits while learning about physical activity, nutrition, weight management, stress and energy, and sleep.

  • Physical activity
  • Nutrition
  • Weight management
  • Stress and energy

Discounts are available for Jenny Craig, health clubs, vitamins, Laser Vision Care, nutrition counseling and more. To help your patients stay active, especially seniors, our Healthy Discounts Page includes fee reductions on Health Club Memberships.

Managing medicines can be challenging for your patients. There is so much to keep track of and remember. To make things easier for your patients and their caregivers, encourage them to download the free Care4Today Mobile Health Manager smartphone application (app).

The Preventive Health Guidelines will help you learn more about the screenings, tests and shots that you and your family need. Information in our guidelines comes from medical expert organizations, such as the American Academy of Pediatrics, the US Department of Health and Human Services, the Advisory Committee on Immunization Practices and the Centers for Disease Control and Prevention (CDC).

Our Tobacco-Free PATH program, in partnership with Roswell Park Cancer Institute, offers the Roswellness InhaleLife program. The program is available to you and your eligible health plan dependents at no extra cost* and is designed to help you quit smoking and tobacco use for good.

A healthy body and mind come from making smart decisions. We offer information to help guide teens through some of the choices they may face.

Urinary incontinence (UI), or the loss of bladder control, is a common medical issue that affects both men and women. The severity ranges from leaking only at certain times, such as when you cough or sneeze, to having such strong and sudden urges that you can't get to the bathroom in time.

When Your Doctor is Unavailable - Urgent Care, Telehealth, etc.